Local Reviews
for Glendale, CA

Rated 4.9 out of 5 stars based on 32 customer reviews

Polite and informative great service





Kitchen sink




Highly recommended


Service on 1/2/19




Today, I had to have 3 service technicians come to my home for a simple clean out. The first technician arrived and was immediately ill mannered beyond any normal standard of appropriate behavior. He came to the door and had an blatant bad attitude and was highly insulting. For example, he asked me where the clean out is and when i said, "I suppose its in the backyard," his answer was, "You should know. if you've had this done before, why don't you know?" Then i was asked, with an eyeroll, to get out his way so he can get to his job. I asked him to leave my home before he even entered it . I have already provided details to his manager, Ken, who eventually called me back and told me that the technician was "having a bad day." Then, an hour later, Ken send 2 two technicians. Nick was professional, respectful, friendly, and was reciprocal of my friendliness. His partner, Shawon ( i think that was his name), pointed out that i needed to have a hydro-something or another clean out. I told him I will hold off on that. He told me that he understands i need to hold off because i am a woman and that if i was a man he would speak to me differently. I took this comment with a grain of salt, but did gently, and in a very friendly manner, point out that he can speak to me like a man if he wishes and that saying something like "that" was not appropriate. He interrupted me to tell me that he has woman of all ages coming "at him." I still unclear on what that was even supposed to mean or had anything to do with my plumbing problem. I cannot explain, by any means of the imagination, why i was treated so poorly by the first service technician, but to have two strange experiences within a period of two hours with your employees screams a lack of professionalism and training on your part. Your company needs to train your service technicians on sensitivity and respect toward all. The only reason i have rated this experienced with more than a 1 star is because of the professionalism of Nick (i believe his name tag read Naftali, but he introduced himself as Nick).


Helpful and friendly




We upgraded the service request halfway through the job after discussing options. The work was done well and the result was better than originally planned.


Home owner




They did a great job


I really liked the man that came they were honest and informative.




I really liked the man that came they were honest and informative.


Great service done quickly





Great




We received excellent service thank you


Panfilo 2.

Panfilo 2.

Hydro jetted kitchen drain stoppage.

Near W Milford St, Glendale, CA 91203
Panfilo 2.

Panfilo 2.

Unclogged kitchen sink drain stoppage with cable

Near N Howard St, Glendale, CA 91207
Rafael 2.

Rafael 2.

Water pressure regulator replaced and lav sink stoppage cleared

Near El Lado Dr, Glendale, CA 91208
Glendale, CA - Water pressure regulator replaced and lav sink stoppage cleared
Rafael 2.

Rafael 2.

Uccluged drain for kitchen sink

Near Brockmont Dr, Glendale, CA 91202
Glendale, CA - Uccluged drain for kitchen sink
Panfilo 2.

Panfilo 2.

Unclogged kitchen sink drain stoppage also installed the kitchen sink faucet.

Near Hillside Dr, Glendale, CA 91208
Panfilo 2.

Panfilo 2.

Unclogged main sewer drain stoppage with cable thru a 3 inch clean out access.

Near E Glenoaks Blvd, Glendale, CA 91206
Panfilo 2.

Panfilo 2.

Unclogged kitchen sink drain stoppage with cable.

Near N Pacific Ave, Glendale, CA 91202
Jose Luis 2.

Jose Luis 2.

Water heater leak on dielectric union

Near El Lado Dr, Glendale, CA 91208
Glendale, CA - Water heater leak on dielectric union